Shipping policy
At Lagveil Studios, every piece is created intentionally — nothing is mass-produced.
Your order is made especially for you once it’s placed, which helps us reduce waste and stay aligned with our vision.
Thank you for supporting independent art and slow production.
All items are made to order.
Please allow 2–5 business days for production before your order ships.
During new drops or high-volume seasons, production may take slightly longer. We promise it’s worth the wait.
Once your order ships, estimated delivery times are:
- United States: 3–7 business days
- International: 7–21 business days
Please note that shipping times may vary due to carrier delays, weather, or customs processing.
You’ll receive a shipping confirmation email with tracking information as soon as your order is on its way.
Tracking updates may take up to 48 hours to appear.
Some pieces may ship separately.
Because we work with different production partners, items in the same order can arrive at different times.
If this happens, don’t worry — they’re all on the way
Please double-check your shipping details before completing your order.
If you notice a mistake, contact us within 12 hours so we can try to correct it before production begins.
If your order arrives damaged or doesn’t arrive within:
- 30 days (U.S.)
- 45 days (International)
Please reach out with your order number and photos (if applicable).
We’ll work with our production partners to make it right.
Customs & Duties
International customers are responsible for any customs fees, import taxes, or duties required by their country.
Thank you for being part of Lagveil.
Every order supports independent creativity and keeps the vision evolving.